Privacy Policy

TransferIstanbulAirports, operated by TGT, is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (transferistanbulairports.com) or book a transfer with us.

1.Information We Collect

To provide you with a seamless VIP transfer experience, we collect only the necessary information during the booking process:

• Personal Identification: Full name and surname.
• Contact Details: Chat form.
• Travel Information: Flight numbers, arrival/departure dates and times, and pickup/drop-off locations (hotels or specific addresses in Istanbul).
• Special Requests: Any additional information you provide regarding luggage, child seats, or specific needs.

2.How We Use Your Information

We use the collected data strictly for operational and customer service purposes:

• To process and confirm your airport transfer booking.
• To communicate with you directly via chat form for instant updates, driver details, and meet-and-greet coordination.
• To track your flight status (IST or SAW) in real-time to adjust pickup times in case of delays.
• To issue invoices and process secure payments.

3.Data Sharing and Third Parties

Your privacy is our priority. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

• We only share your name, phone number, and destination with our assigned professional drivers and operational staff to ensure they can locate you at the airport and deliver the service safely.

4.Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. All digital communications, including WhatsApp messages and online booking forms, are handled through secure and encrypted channels.

5.Your Rights

As a customer, you have the right to:

• Request a copy of the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data from our systems after your transfer service is completed and payment is settled.